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Shwetang
Level 2
May 17, 2021
Question

Updated By Value

  • May 17, 2021
  • 1 reply
  • 2520 views

Hi Al,

 

Is there a way to find out the "Updated By" value when an update is made to lead. For eg, First name is update for a lead via API and there is some API user "API1" and now first name is updated again via another API user "API2". So is there any way to trigger a SC on basis of user who is updating the value?

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1 reply

SanfordWhiteman
SanfordWhiteman
Level 10
May 17, 2021
No, but you can use the Push Lead endpoint and its "reason" field to simulate this.
S
ShwetangAuthor
Level 2
May 17, 2021

Thanks for the reply. But if some update is made on the form directly, then what will be the value of "Reason" ? Also, if "Reason" is provided only in one integration and it is not passed from other integrations and I have a SC which trigger on update of 10 fields, will the "Reason" be same for all the 10 field updates ?

SanfordWhiteman
SanfordWhiteman
Level 10
May 17, 2021

Thanks for the reply. But if some update is made on the form directly, then what will be the value of "Reason" ?

A FIlled Out Form activity doesn't use the API, so it would not have a reason, but would of course be a different activity.

 

Also, if "Reason" is provided only in one integration and it is not passed from other integrations and I have a SC which trigger on update of 10 fields, will the "Reason" be same for all the 10 field updates ?

The "reason" field is a property of the Push Lead activity. One Push Lead may cause multiple field updates.

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