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September 16, 2014
Question

Update lead field before sending email

  • September 16, 2014
  • 4 replies
  • 1092 views
Currently we are sending out an email with segmentations. The idea is that once a form on our website is filled out and submitted we are populating a field in the lead profile that will then show dynamic content in the email based on segmentations. 

Our issue is that the first time around the email works great. The appropriate content is showing. If I go in a fill out the form again I see the feild updates in my profile but we are still seeing previous dynamic content. It's almost like the field updated after the email sends. Is there a way to wait on sending the email until the feild is updated?

Or perhaps there is something I am missing here.
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4 replies

September 16, 2014
Not sure if this is the most elegant way to solve this problem, but I just added a 30 second wait before sending out the email and it seems to have fixed the issue. 
Dory_Viscoglio
Level 10
September 16, 2014
Hey Robert, that's what I would have suggested! Just enough time for Marketo to populate all of the new information :) 
Josh_Hill13
Level 10
September 16, 2014
Yes, it may take a bit for the Segmentation to update.
September 16, 2014
Thanks Dory and Josh!