Update an existing Program Type and Channel

Forum|Forum|10 years ago
June 24, 2015
2 replies
3723 views

Hi Can anybody suggest me how to update existing program type and channel that already has member in it?

Marketo

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Best answer by

Hi @Alok Ramsisaria,

If there are members in the program you, unfortunately, can't change the program's channel. You'd need to remove the members and change their status to "not in program" before you can change the channel. You could add them to static lists so you can easily select them all and change them back to their right status in the program after you've changed the channel. Hope that helps!

Josh_Hill13

Level 10

What exactly do you want to know?

You can modify Admin > Tags > Channel anytime.

You can hide old statuses and post new ones or even change their names. The changes are reflected across all Programs. Just do not copy and paste.

A

Anonymous

Accepted solution

Hi @Alok Ramsisaria,

If there are members in the program you, unfortunately, can't change the program's channel. You'd need to remove the members and change their status to "not in program" before you can change the channel. You could add them to static lists so you can easily select them all and change them back to their right status in the program after you've changed the channel. Hope that helps!