update a video link in an email I already sent | Community
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A
Anonymous
January 17, 2018
Question

update a video link in an email I already sent

  • January 17, 2018
  • 4 replies
  • 4520 views

Is there a way to update a video link in an email I already sent out in Marketo, and that new link will be accessible in the sent email? I updated the link in the draft, approved the draft, but when I check the email in my inbox it doesn't go to the new link. Thanks for your help! 

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4 replies

J
Community Advisor
JDNelson1Community Advisor
Community Advisor
January 17, 2018

No -- but you could create a redirect in ADMIN if it's a link you have in your instance?

A
Anonymous
January 17, 2018

I have the link since it is on my YouTube channel, but what do you mean "if it is a link I have in my instance"?

SanfordWhiteman
SanfordWhiteman
Level 10
January 17, 2018

JD's saying if it were a link to Marketo-hosted LP, you could redirect it.

J
Community Advisor
JDNelson1Community Advisor
Community Advisor
January 17, 2018

A small hack I've done in the past is to run a 'click link' trigger on that email to see if anyone clicks it, if they do then follow-up with an email saying "sorry about that, the link was wrong, it should be this: " -- while this isn't 100% going to catch everyone, it is a way around blasting out a second email to people that otherwise may not have clicked it.

    SanfordWhiteman
    SanfordWhiteman
    Level 10
    January 17, 2018

    Had to get even more ridiculous once and redirect the entire branding domain to our own server so I could rewrite a typo in a tracked link.

    Darby_Jones
    Darby_Jones
    Level 2
    January 19, 2018

    I like almost all the functionality in Marketo more than Exact Target, but correcting links after the send was one feature in ET that I miss. All email links in ET are set up as a redirect to begin with, so you could always change the redirect location afterwards.

    J
    Community Advisor
    JDNelson1Community Advisor
    Community Advisor
    January 19, 2018

    you're not alone. you can vote on it here:

    A
    Anonymous
    February 28, 2018

    I have been using this service linktrack.info/link get the result you are looking for. The downside is you have to be using their link from the start and there is a lot of manual data entry. They do have an API that could do some of the heavy lifting.

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