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A
Anonymous
June 3, 2013
Question

Unsubscribes not matching Email Performance report

  • June 3, 2013
  • 11 replies
  • 2946 views
Why is it that when I create a smartlist to get the number of unsubscribes from an email using the "Unsubscribed from Email" filter, it doesn't match the number of unsubscribes on the Email Performance report?
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11 replies

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A
Anonymous
December 21, 2016

I know this is old, but any update here? We're encountering the same issue - report showing unsubscribes and smart list showing none. Thanks!

MarcSirkn
MarcSirkn
Level 2
April 3, 2020

Years later, still not right? Any update at all?

--Marc SirkinSVP Marketing & ExperienceThird Door Media
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