Unsubscribe Text Gets Cut Off On Samsung Galaxy s6 | Community
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A
Anonymous
December 8, 2015
Question

Unsubscribe Text Gets Cut Off On Samsung Galaxy s6

  • December 8, 2015
  • 1 reply
  • 1599 views

I recently swtiched from iPhone to the Samsung Galaxy s6. What I noticed immediately is that the unsubscribe text at the bottom of emails on my Galaxy is getting cut off. The text still looks perfectly fine on iPhones and desktops/laptops, but gets chopped mid-sentence on my Galaxy. This is true regardless of what email template I use, so I don't believe it's an issue with my templates.

Please see the screen shot below. Any suggestions as to how I can fix this?

Thanks in advance for your suggestions!

Steve

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1 reply

Josh_Hill13
Josh_Hill13
Level 10
December 8, 2015

Are you using Litmus to test these templates ahead of time?

Unless you figure out the rendering issue for that phone, there's not much to do. Is this in gmail or a native app specifically for samsung? The challenge is that a change for 1 phone could break other, more common email viewers.

A
Anonymous
December 8, 2015

Thanks Josh,


I don't currenty have access to the paid Litmus program (which is necessary to activate the Droid rendering), so unfortunately I haven't been able to check that way. This is in the gmail app.

Thanks for the insights.


Steve

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