So we outsource some of our email design to another agency and they somehow managed to override the unsubscribe link in 3 versions of Outlook and now it does not show up at all. Does anyone have any idea how that could happen? The unsubscribe code is built into Marketo and automatically gets added to our emails when they send, so we never have to add any extra unsubscribe code to our email templates.
This code looks pretty bad from a format perspective. I took a quick look and by deducing, it's the conditional MS statements in your footer, both of them combined. You may want to restrategize and recode both. I would recommend that you tidy it up first so that you know what you're dealing with.
If you take them both out, you will see that your unsub will be automatically appended <--- that's how you know the issue is in those 2 statements.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.