Unqiue record based on 'email address' and 'Customer ID' fields | Community
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April 21, 2016
Question

Unqiue record based on 'email address' and 'Customer ID' fields

  • April 21, 2016
  • 1 reply
  • 2428 views

Hi,

Is there a way that Marketo can provide customized solution - where the 'email address' and one other field like 'customer ID' combination makes a lead unique?

Thanks, Vibha

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1 reply

April 21, 2016

Hi Vibha

Reach out to Marketo Premier Support team to make this adjustment. This is not in users control instead Marketo Support does that on server side.

April 25, 2016

Thanks Kapil,

I did reach out to support but they came back saying it can't be done.

Hmmm, I'll try again.

Cheers,

Vibha.

April 26, 2016

We have got the setup based on email address and business unit and support team helped us. Check the reason for not doing this?