Unmapped custom fields tied to an SFDC field | Community
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Robb_Barrett
Robb_Barrett
Level 10
September 23, 2019
Question

Unmapped custom fields tied to an SFDC field

  • September 23, 2019
  • 1 reply
  • 2753 views

I'm a bit confused with unmapped fields.  I have a large amount of fields listed as Unmapped that are tied to SFDC fields. If they're mapped over, how are they listed as unmapped and how do I get them into the Mapped area? I want to make sure there's a two way sync for these fields.

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    1 reply

    Steven_Vanderb3
    Adobe Employee
    Steven_Vanderb3Adobe Employee
    Adobe Employee
    September 24, 2019

    Simply speaking...ignore this screen. It only really accurately reflects the integration at the time it was set up. The most accurate way to check if a field is syncing and how it's mapped is to check it in Field Management.  CRM mappings will be shown there on the field info page.

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