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Evan_Day
Evan_Day
Level 2
July 16, 2018
Question

"unknown email" in email insights

  • July 16, 2018
  • 1 reply
  • 2702 views

Attempting to utilize the email insights platform; however, most of my email programs are coming up as "unknown program" and "unknown email".  Some are there properly, but most aren't so when I create a filter, it won't capture all of my emails.

Anyone else run into this?  Any suggestions?

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1 reply

gkrajeski
gkrajeski
Level 10
July 17, 2018

Have you deleted any programs or emails by chance?

Evan_Day
Evan_DayAuthor
Level 2
July 18, 2018

I have not.  Going to open up a ticket

gkrajeski
gkrajeski
Level 10
July 23, 2018

Any further word on this @Evan Day ?  I just noticed this in my own instance.

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