"unknown email" in email insights | Community
Skip to main content
Evan_Day
Evan_Day
Level 2
July 16, 2018
Question

"unknown email" in email insights

  • July 16, 2018
  • 1 reply
  • 1677 views

Attempting to utilize the email insights platform; however, most of my email programs are coming up as "unknown program" and "unknown email".  Some are there properly, but most aren't so when I create a filter, it won't capture all of my emails.

Anyone else run into this?  Any suggestions?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

1 reply

Josh_Hill13
Josh_Hill13
Level 10
July 16, 2018

Best to log a support ticket. Sounds like a data transfer error from your instance to the Insights db.

    Terms & ConditionsAccessibility statement

    Loading footer...