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T
ToriCosta
Level 2
May 23, 2016
Question

Undelivered deployed email

  • May 23, 2016
  • 1 reply
  • 1162 views

Hi,

I deployed an email to two of my email addresses to test out a token, but for some reason am not receiving them.

The first time I did this, it worked. I made some changes to my records (so that the token could pick up the data), cloned the program, redeployed to test and nothing. I did it two additional time and nada. The smart list is correct. Nothing in my records indicate that I should not receive the email, but for whatever reason, no email was delivered those three times. Has this happened to anyone else?

Tori

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1 reply

T
ToriCostaAuthor
Level 2
May 23, 2016

I figured it out! Our communication settings are such that a person can only get one email per day:

How Do Communication Limits Work?

I went into the program for my deployment and changed it to allow me to get more than one email per day.

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