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A
Anonymous
July 19, 2013
Question

Unable to uncache smart lists

  • July 19, 2013
  • 3 replies
  • 960 views
I am having a lot of trouble uncaching smart lists. I have tried and tried to refresh, and they remain cached. The only solution I have come up with is to clone the smart list, and delete the old one, which is time consuming and inefficient. Has anyone else had this issue? Any suggestions on how to fix it?

Thank you!
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3 replies

A
Anonymous
July 19, 2013
Hi Angelica,

Refreshing the count on a list should "uncache" it, as per this article: http://community.marketo.com/MarketoArticle?id=kA050000000KysoCAC

Did you try that?
A
Anonymous
July 19, 2013
Hi Erik,
I have tried to refresh more times than I can count. It continues to remain a cached list. Is there some setting or other issue that could be causing this? 
A
Anonymous
July 19, 2013
That should work. I'd recommend speaking to support and see if they can help.
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