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Mary_KateMc
Level 2
April 13, 2022
Solved

unable to see Smart List subscription but got an email

  • April 13, 2022
  • 1 reply
  • 2733 views

hi, So I got emails from a smart list subscription that does not exist in my NA workspace in the database or analytics. I had alert emails set up but those have been shut off. Not sure how to resolve the issue. 

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Best answer by Darshil_Shah1

Can you check for an active SL subscription in the Marketing Activities section? 

 

Go to Marketing Activities > Select the apt WS from the left navigation tree > Click on Subscriptions in the right pane 

 

1 reply

Darshil_Shah1
Community Advisor and Adobe Champion
Darshil_Shah1Community Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
April 13, 2022

Can you check for an active SL subscription in the Marketing Activities section? 

 

Go to Marketing Activities > Select the apt WS from the left navigation tree > Click on Subscriptions in the right pane 

 

M
Mary_KateMcAuthor
Level 2
April 13, 2022

Thank you, Darshil, that did the trick! The one place I forgot to look. 

Darshil_Shah1
Community Advisor and Adobe Champion
Darshil_Shah1Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
April 13, 2022

Awesome, glad I could help! 🙂

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