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A
Anonymous
July 1, 2016
Question

Unable to save report in Revenue Explorer

  • July 1, 2016
  • 2 replies
  • 1694 views

We have and pay for Revenue Explorer with our Marketo instance.  We have recently started setting up Revenue Explorer reports.  When we go to save or save to a location, we get the error message "Unable to save your file.  Please try again or contact your system administrator for assistance.".   I am the system administrator and everything with regards to Revenue Explorer is turned on.  I'm able to create reports and view them, but not save them.

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2 replies

Josh_Hill13
Josh_Hill13
Level 10
July 1, 2016

Call Support.

The UI has been buggy since a year ago. I often had to login and out. Or use Safari vs. Chrome.

A
Anonymous
September 19, 2016

Hi Sonia,

I had the same issue and managed to solve it by clicking "Save As", instead of "Save".
Hope this works for you too.

Cheers,
Max

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