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Valerie_Armstro
Valerie_Armstro
Level 9
July 29, 2014
Solved

Unable to hide field used by a Run Action

  • July 29, 2014
  • 3 replies
  • 1253 views

Hello Marketo!

We are cleaning up our Marketo and SFDC fields and deleting some fields on the SFDC-side that aren't in use.  I have one field in particular that I am attempting to hide in Marketo that was used in a Run Action to List, but when I click to hide it, I receive the error message: "This field is in use. Remove the reference of this field and try again"

Obviously, when I click on the Run Action to List, I can not remove the field from it.  Currently, this is the only campaign that is still asscoiated with this field.  Does anyone have a work-around for this? 

Thanks in advance!

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Best answer by Dory_Viscoglio
Val, I've had this happen before and Support was able to resolve it.

3 replies

Kenny_Elkington
Adobe Employee
Kenny_ElkingtonAdobe Employee
Adobe Employee
July 29, 2014
Hey Val,

Please contact support for assistance with this.
Dory_Viscoglio
Dory_ViscoglioAccepted solution
Level 10
July 29, 2014
Val, I've had this happen before and Support was able to resolve it.

Valerie_Armstro
Valerie_ArmstroAuthor
Level 9
July 29, 2014
Just got off the phone with support and it sounds like there is currently a bug that is preventing users from hiding fields that were used by a Run Action.  The rep I spoke with stated that this was the second time someone had called him today about this problem.  I hope Marketo will resolve this issue soon! :)
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