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A
Anonymous
November 14, 2016
Question

Unable to delete custom objects

  • November 14, 2016
  • 6 replies
  • 4324 views

I'm trying to erase 2 custom objects from my sandbox but for some reason the option is greyed out. I've erased a one-to-many object before but it seems that this many-to-many setup does not want to leave.

Per the docs: "If the custom object is linked to an intermediary object, you must delete the intermediary object first." I'm trying to erase the intermediary object but unable to do so. I've erased all the fields on it that I could too but still nothing but a greyed out delete option.

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6 replies

R
rachel2-2
Level 8
November 14, 2016

Can you add a screenshot of where you're trying to delete the intermediary object? Or copy any error text you're getting?

A
Anonymous
November 14, 2016

No errors, just do not have the option.

In right column list:

Grégoire_Miche2
Grégoire_Miche2
Level 10
November 14, 2016

Hi Tony,

Have you tried to remove one or the 2 link fields before trying to erase the object?

-Greg

A
Anonymous
November 15, 2016

Hi Tony,

We are having the same problem, please let us know what was the outcome on your end...

Thanks, -Markus

Chris_Francis
Chris_Francis
Level 3
November 15, 2016

I just encountered this issue today as well.  It has never been an issue in the past for us

A
Anonymous
November 15, 2016

Thanks everyone, good to know it's not just me. I have an open ticket so I will let you all know the outcome.

Markus_Colon
Markus_Colon
Level 1
November 17, 2016

Hi Tony,

Have you heard back from support in regards to your ticket? I also opened a ticket on Tuesday, but have not heard back yet; any info is  appreciated. Thanks, -Markus

A
Anonymous
November 17, 2016

Same boat Markus, rep said she will update me on the progress later today. Sounds like it will not be a quick fix but hopefully I will get some more detail later and update everyone.

-Tony

A
Anonymous
November 28, 2016

It has been escalated to engineering, there are multiple tickets for this issue. Still waiting for a solution.

Markus_Colon
Markus_Colon
Level 1
December 2, 2016

Just FYI...I received a notification yesterday that the patch was released for our instance. I tried deleting the CO in our sandbox and it work Ok this time.

Thanks, -Markus

Grégoire_Miche2
Grégoire_Miche2
Level 10
December 2, 2016

Thx for letting us know

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