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A
Anonymous
July 10, 2014
Question

Unable to change hostname in CRM Integration

  • July 10, 2014
  • 3 replies
  • 1101 views
Hi 

I am trying to integrate MARKETO with CRM.   I followed using below steps. 
https://community.marketo.com/MarketoArticle?id=kA050000000L977CAC

Now I want to sync data to different system. When I tried to modify 'Host Name', It is not allowing us to change.  Could you please help me in fixing this issu. 

Thanks,
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3 replies

Josh_Hill13
Josh_Hill13
Level 10
July 10, 2014
You cannot change ORG IDs once the system has been synced.

Please call support if you need to change this.
A
Anonymous
July 10, 2014
Hi,
When I go to ADMIN->Integration->CRM, and select SAP, there are 2 steps to be performed - 
1. Enter credentials
2. Select fields to sync
3. Enable sync.

Out of these, I have performed only the 1st step, so actually the system shouldn't be synced yet.
But in the first step, where we enter credentials, I am not able to change the Host name, or add a new one.

Does anyone know how to add another hostname, for eg. I want to add 2 systems with Marketo, - Test and Production for SAP cloud for customer. How should that be done.
Veronica_Holme4
Veronica_Holme4
Level 9
January 15, 2015
Hi Candice - I'm hoping you went to Support with this, but just to close the loop, only ONE CRM system can by synced at a time through the sync. If you want to sync to a test environment we suggest you use a Marketo sandbox to do that sync, and sync your Marketo production with your CRM production.
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