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Dan_Stevens_
Dan_Stevens_
Level 10
November 21, 2014
Question

Unable to access shared smart lists in smart campaigns

  • November 21, 2014
  • 6 replies
  • 2209 views
We've shared some core smart lists across all of our 24 workspaces.  These smart lists include master competitor email domains, master suppression lists (like our own company's domain), target account domains, etc.  We can see all of these within the Lead Database section of Marketo (within every workspace).  But we're unable to reference them in a smart campaign (either the smart list or flows section).  Is this a bug or can smart lists not be shared this way?
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6 replies

Josh_Hill13
Josh_Hill13
Level 10
November 21, 2014
Is the master smart list in Default?

I recall having issues with this too. I believe the list must exist in the WS's Lead Database to be referenced by a campaign. So you'll need to clone them into the WS.
Dan_Stevens_
Dan_Stevens_Author
Level 10
November 21, 2014
That's what we're doing now - and it's so painful to keep these up-to-date (and create new ones), considering we have so many workspaces.  Thanks Josh.
Jep_Castelein2
Jep_Castelein2
Level 10
November 21, 2014
Hi Dan, it's a known limitation and we're looking at addressing this in a future release, but no timing is known yet. Best, Jep
A
Anonymous
November 24, 2014
Jep is correct, it is a known limitation.  We are hoping to have this feature in the December release, otherwise January.
Dan_Stevens_
Dan_Stevens_Author
Level 10
November 24, 2014
That's great news, Cheryl - thanks!  @Jep, good to hear from you again - it's been a while.
A
Anonymous
September 11, 2015

I seem to have missed this, but Smart Lists can now be shared across work spaces.

To be more precise: Folders containing Smart Lists can now be shared and the Smart Lists inside that shared folder are now visible for Smart Campaigns that live in other work spaces. A huge improvement!

Dan_Stevens_
Dan_Stevens_Author
Level 10
September 11, 2015

Yep, this was enabled about a year ago.  But better yet, in January, you can actually reference those shared smart lists in your smart campaigns across workspaces.  This is a huge time-saver for us (since we have 23 workspaces).

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