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August 8, 2013
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Un-Assignment

  • August 8, 2013
  • 2 replies
  • 1071 views
Can you un-assign a Lead? As in strip the Lead of it's assignment from a Rep or a Queue?
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Sure, but someone needs to own the lead in SFDC. You could create a "System" queue for unassigned leads.

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Accepted solution
August 8, 2013
Sure, but someone needs to own the lead in SFDC. You could create a "System" queue for unassigned leads.
August 9, 2013
Hey Charlie,

I would be looking to rerun them through the auto-assignment rules. Woudl this be possible?