Twitter id collected via Social App is meaningless (?) number | Community
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Diedert_Debussc
Level 2
October 15, 2018
Question

Twitter id collected via Social App is meaningless (?) number

  • October 15, 2018
  • 1 reply
  • 2569 views

I added a Social Button on our webinar registration confirmation page, to promote social sharing of our webinars while collecting social profile data as well.

But in a test run I now see that the "Marketo Social Twitter Id." field (which should contain the Twitter handle) is overwritten by number (of many digits) which seems meaningless to me. Shouldn't the Social Button automatically retrieve the Twitter handle once the user has given permission?

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1 reply

Casey_Grimes2
Casey_Grimes2
Level 10
October 15, 2018

Hi Diedert,

Twitter IDs are valid--they're just Twitter's internal view of an account instead of the username, which can change. For example, I have the amazingly even Twitter ID 44990000 even though my handle is @cougrimes.

TweeterID - Twitter ID and username converter offers a converter, as well as Twitter's API itself. Not sure why Marketo chose to record ID and not at least also capture the username as well in terms of design.

    Steven_Vanderb3
    Adobe Employee
    Steven_Vanderb3Adobe Employee
    Adobe Employee
    October 15, 2018

    Username can be changed at will by the user, so it's not unique.  I'm guessing that's why.

      Casey_Grimes2
      Casey_Grimes2
      Level 10
      October 15, 2018

      Oh, of course--I guess I would have just expected a username capture at time of recording in addition to the ID, mostly to prevent confusion.

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