Turn off engagement program at a certain date | Community
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Anonymous
June 19, 2017
Question

Turn off engagement program at a certain date

  • June 19, 2017
  • 2 replies
  • 1669 views

Hello

Is it possible to set a timer or condition so that an engagement program is turned off at a certain date, instead of manually doing it on that date? I only see an on/off button for the program status.

Thanks

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2 replies

Veronica_Holme4
Veronica_Holme4
Level 9
June 20, 2017

Unfortunately no. The closest I've ever been able to come to this is on the smart campaign that adds new leads to the engagement program I've set an expiry on the scheduled adding of new people into the program, so that acts as a defacto "off" switch on a scheduled date.

There's nothing automated at the program level.

Joey_Forcelli1
Joey_Forcelli1
Level 4
June 20, 2017

You could adjust the asset availability in your stream so that each expires on the date you want the engagement program to end.  You will also want to adjust the campaign that adds new leads to the nurture so that it doesn't add anyone on or after the day you want the campaign to be shut off.

Alternatively, you could build a smart campaign that will set all members cadence = paused on the day you want the campaign to end.  Again, you will also want to adjust the "add to nurture" campaign to prevent new leads from entering.

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