Trying to find SFDC Account ID in Marketo | Community
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A
Anonymous
November 10, 2015
Question

Trying to find SFDC Account ID in Marketo

  • November 10, 2015
  • 2 replies
  • 3962 views

After a SFDC Lead has been converted to a Contact does the unique SFDC Account ID get associated with the Marketo lead in the company information part of the record? I see the field "SFDC Account Num", but that doesn't seem to be syncing to anything in SFDC. If anyone knows how to find the SFDC Account ID on a Marketo lead, please let me know. Thanks!

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2 replies

Conor_Fitzpatri
Conor_Fitzpatri
Level 5
November 10, 2015

Hi Jason,

You'll need to create a custom field on either the Account or Contact in SFDC that contains the Account ID and let it sync down to Marketo. It is not available by default unfortunately.

A
Anonymous
November 10, 2015

Thanks. I thought I might have to do that. So weird that such an obvious native SFDC field is not synced with Marketo. Do you know what the "SFDC Account Num" field is used for in Marketo? Is this just some legacy field that isn't used for anything?

Grégoire_Miche2
Grégoire_Miche2
Level 10
November 10, 2015

Hi again Jason,

Account Num is a SFDC standard field that gets synchronized by default.

-Greg

Grégoire_Miche2
Grégoire_Miche2
Level 10
November 10, 2015

Hi Jason,

You may want to create a formula field in SFDC that copies the ID, on the account or contact object. Il will map to Marketo and you will be able to use it.

-Greg

    A
    Anonymous
    November 10, 2015

    Thanks. Got my SFDC admin working on the formula field as we speak.

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