Try to edit draft and only get purple screen | Community
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A
Anonymous
June 2, 2015
Question

Try to edit draft and only get purple screen

  • June 2, 2015
  • 1 reply
  • 1576 views

I am trying to edit a draft of an email after I create it as usual and I am getting a purple screen. This is not normal. The browser window just turns purple for me. Could it be Java is not starting? I have tried this on 3 different browsers.

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1 reply

A
Anonymous
June 5, 2015

Hi Matthew

What kind of purple screen you saw?

Sometimes we meet these, but these are resolved after few minutes almost.

A
Anonymous
June 11, 2015

Hi Takehiro, those are not the screens I am seeing. It is a blank purple screen. Image attached.

A
Anonymous
June 17, 2015

I am still having issues with this. I think that Marketo should look into this issue. I cannot access this link: wss://lon-mknodepub.marketo.com/mkto/io/333/?EIO=3&transport=websocket

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