Trouble with Reporting, Email Opens by Device Type | Community
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Kelly_Rose
Level 1
February 21, 2018
Question

Trouble with Reporting, Email Opens by Device Type

  • February 21, 2018
  • 3 replies
  • 3229 views

I have been requested to create a report for all of our last year Emails with open rates by device type.  I can pull this information for the full year in Email Insights but it either combines everything into one report or I'd have to pull each individual email... What I really need is a comprehensive report that shows last year's email open rate by each individual email or campaign program and by device type.  Is this possible?

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3 replies

Darrell_Alfons2
Level 10
February 22, 2018

Kelly,

Yes seems frustrating, it doesn't look like you can pull that type of report.

Grégoire_Miche2
Level 10
February 22, 2018

Hi Kelly,

No this is not possible, even with the advanced reporting (RCE).

-Greg

Josh_Hill13
Level 10
February 22, 2018

This was asked and answered in other threads.

You can find out this data with some smart lists.

Device and Client Counting Methods in Marketo - Marketing Rockstar Guides

this will not be the easy or fancy chart that other ESPs provide.