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Brian_Law_MKTO
Brian_Law_MKTO
Level 5
April 29, 2016

Triggers Which Can Be Used Across Workspaces

  • April 29, 2016
  • 2 replies
  • 2293 views

Here is a summary of which triggers can be used across workspaces.

Any of the Email triggers since “Contains” is available

  • Clicks Link in Email
  • Email Bounces
  • Email Bounces Soft
  • Email is Delivered
  • Opens Email
  • Received Forward to Friend Email
  • Sent Forward to Friend Email
  • Unsubscribes from Email

Examples:

Additional Triggers since “Contains” is available

  • Fills Out Form
  • Program Status is Changed
  • Visits Web Page
  • Clicks Link on Web Page
  • Added to List
  • Removed from List
  • Engagement Program Cadence Changes
  • Engagement Program Stream Changes
  • Has Interesting Moment
  • Score is Changed
  • Sent Alert
  • Revenue Stage is Changed

Examples:

Have a good naming convention is super helpful when you have triggered smart campaigns reacting to activities across workspaces.

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    2 replies

    Grégoire_Miche2
    Grégoire_Miche2
    Level 10
    April 30, 2016

    Hi Brian,

    Why does a trigger need to have the "contains" operator to be used across workspaces ?

    -Greg

    Brian_Law_MKTO
    Brian_Law_MKTOAuthor
    Level 5
    May 1, 2016

    Hi Greg, Marketo doesn't see/select (e.g. index) assets, programs, forms, etc across workspaces. You can only see/select the assets, programs, forms in the workspace where you are building the triggered smart campaign.

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