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A
Anonymous
September 11, 2013
Solved

Triggers in Engagement Engine

  • September 11, 2013
  • 2 replies
  • 1120 views
Hi all, just in the process of setting up our first stab at an engagement program. What we want to do is send the first email, then if a lead clicks that email, wait 2 days, and send a second email, if the lead clicks the second email, wait 2 days and send a 3rd email. From all I can tell, the engagement engine is just set to send recurring emails to everyone in your smart list, has anyone done a campaign like this before and how did you accomplish it?

Thanks
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Best answer by
To do this with the engagement program, you would place each email in a separate stream and move a lead to the next stream when they click on an email.

2 replies

A
Anonymous
September 11, 2013
What your trying to accomplish can be done without the Engagement Program. I have done this through a Smart Campaign, and specified each action through the flow process.

If you take a look at the image below, this should help what your trying to accomplish.




A
Anonymous
Accepted solution
September 12, 2013
To do this with the engagement program, you would place each email in a separate stream and move a lead to the next stream when they click on an email.
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