Triggering from specific 'Opportunity is updated' value to another specific value.

Question

Hello,I am using the opportunity trigger to send out an alert. However, I am having difficulty in ensuring the program is launched based on a specific value.For example - I am triggering off an update to the field 'SIS Status' in an opportunity. Once the status is "2" We can send the email.However, I only want this to activate if the previous status was "1", not "3" or "4" or NULL, for example.Would the example I have placed below be the correct logic in Marketo to ensure this change, or should it be reversed? Is there perhaps another way of doing this I am missing?I am confused as to if the constraint looks at the previous value, or the new value.

Kelly_Schmid3 · Accepted Answer

I think the best way to do this would be to remove the filter for Opportunity was Updated and instead add a constraint to the trigger with - Previous Value is 1. This way the program should only trigger based on the opportunity being updated from 1 to 2.

Thanks,

Kelly

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded