Triggering Campaign Based on Clicking a Link | Community
Skip to main content
A
Anonymous
January 11, 2013
Solved

Triggering Campaign Based on Clicking a Link

  • January 11, 2013
  • 7 replies
  • 1869 views
I would like to trigger a new campaign based off a lead clicking a link in another email but am having trouble.

I assume I would use the "Clicks Link" trigger in the Smart List because an email may contain more than one link. But the link I want to use is not in the drop down menu and if I put it in mannually it says I cannot activate the campaign with an error in the Smart List.

I know the link has been clicked on because this email has been going out for a long time but if you pull up a lead and look at the activity, it will say - Email Delivered - Email Opened - Clicked Email - but it won't show the actual link that was clicked on in the email.

Am I missing something here?  Is there a way to make this work?
This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by
Ah you're right.

But, you can add the 'Link" constraint and just set the Emal: to 'is any'. Will that work?

7 replies

A
Anonymous
January 11, 2013
If I'm understanding the situation, I believe you're using the "Clicks Link" trigger for an emai and in that case you should be using the 'Clicks Link in Email' trigger.

Try that and see if your link is in there!

Hope this helps!
A
Anonymous
January 11, 2013
Thanks! I tried that but unfortunately, with the "Clicks Link in Email" trigger you can only specify the email, not the specific link. Therefore, if we have more than one link in an email, this would not work. 
A
Anonymous
Accepted solution
January 11, 2013
Ah you're right.

But, you can add the 'Link" constraint and just set the Emal: to 'is any'. Will that work?
A
Anonymous
January 11, 2013
It isn't quite the same, but could you try a Visit Web Page trigger on the destination page if this is a dedicated landing page.
A
Anonymous
January 11, 2013
Ah! I didn't see the 'Link' contraint.  Let me see if that will work. If not, I'll have to look into the Visit Web Page option.

Thanks everyone for the suggestions!
A
Anonymous
January 11, 2013
Adding the Link constraint to the Clicked Link in Email trigger seems to have accomplished what I wanted. Thanks again!!
A
Anonymous
January 11, 2013
You're welcome! Glad it worked!
Terms & ConditionsAccessibility statement

Loading footer...