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A
Anonymous
September 28, 2016
Question

Trigger on Case object Velocity Script

  • September 28, 2016
  • 2 replies
  • 1787 views

Hello, I am trying to create a velocity script that trigger on Case object, but it looks like script has the CaseContactRole append to the code

I tried ${TriggerObject.X2CO_Account__c} but it does not work. Any idea how can i trigger base on a field in Case object? The campaign that uses this script is trigger on "Added to Case", just in case you need the information.

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2 replies

Casey_Grimes2
Casey_Grimes2
Level 10
September 28, 2016

Hi Billy,

Just a quick question/check: did you specifically add the ! needed for Trigger Objects, i.e., $!{TriggerObject.X2CO_Account__c}?

A
Anonymous
September 28, 2016

do i need the ! ? Because i have other Trigger Velocity Script for Opportunities, and is working fine.

Kenny_Elkington
Adobe Employee
Kenny_ElkingtonAdobe Employee
Adobe Employee
September 28, 2016

When trying to use TriggerObject, are you actually using the Add to Case trigger for the campaign?

A
Anonymous
September 28, 2016

no, the script will be in an email to dynamincally populate information in the email. The campaign it self is a Trigger campaign, so the trigger script should work, but i think the script need to be set up differently because is a Custom object, Case object

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