Trigger off of Opp Closed Won not triggering

Forum|Forum|12 years ago
July 18, 2013
12 replies
2191 views

I have added a trigger to one of my nurturing campaigns to trigger on a closed/won opportunity of a certain type. I made a dummy opportunity and saved it and have been waiting 10-15 mins for the trigger to go off. It has not. I also have a smart list which supports the campaign, with the filter "Opportunity Updated in Last 1 Day". This does not show my dummy lead attached to the opportunity. What am I missing? Does the lead have to be PRIMARY contact on the opp to be considered?

Marketo

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A couple more things to check before I give up :0) Check the Activity Log for the lead that has a Contact Role on your dummy Opp. Is there an Add to Opportunity activity and in its Activity Detail is the Stage a value prior to "Won"? Is there a Update Opportunity activity some time later and in its Activity Detail is the Stage value "Won"?

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Anonymous

i think it needs time to synch over the ADDED TO OPP first, and THEN only will it trigger off of UPDATE OPPORTUNITY with the parameters I put above. Like Marketo needs to first recognize the lead in the opportuntiy, then only will it accept an update of stage to trigger. It won't work if both are done at the same time. In real life this would occur this way anyways, so let me test my theory. Gotta wait a few minutes for the changes to synch. I'll post back shortly.

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Anonymous

Elliott, sending me down that rabbit hole revealed my hypothesis to be true. The synch into marketo must first allow the system to register the lead as being added to the opportunity. Only then can you expect a trigger to actually work with any other update. This has solved my problem! Thank you

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