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Mark_Westerman
Level 2
March 15, 2018
Question

Trigger based on Activity Type

  • March 15, 2018
  • 1 reply
  • 3619 views

Is there a way to create a trigger based on Activity Type? I want to trigger an interesting moment and a Lead Score update when the New Person Activity Type is updated?

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1 reply

SanfordWhiteman
Level 10
March 15, 2018

Triggers are always based on activities, and Person is Created (or Lead is Created depending on instance) is a triggerable activity.

I don't know what you mean by "updated" in this context.

Mark_Westerman
Level 2
March 15, 2018

Hi Sanford

Thanks for such a quick response. In this example the Person already existed from an import from our CRM. The screenshot shows that the person was associated with the tracking cookie when they filled in one of our forms.

Are you saying that although the Person already existed I can used the Person created trigger. Essentially the same person can be created multiple times?

Regards

Mark

Grégoire_Miche2
Level 10
March 15, 2018

Hi Mark,

in fact, the "person is created" trigger fires when the person becomes known to the datanase. It corresponds to the "new person" activity type you see in the log.

-Greg