Trigerred AB tests continue even after declaring champion | Adobe Higher Education
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A
Anonymous
November 16, 2015
Besvarat

Trigerred AB tests continue even after declaring champion

  • November 16, 2015
  • 2 svar
  • 2218 visningar

Our triggered email AB tests keep on running even after declaring a champion, anyone knows how to handle it?

Det här ämnet har stängts för svar.
Bästa svar av Juan_de_Dios_Ng

Hi Idan
Make sure your Declare date is correct, Marketo continue to send test until date/time is reached.
(This may sound obvious but I made that mistake first time tried)

2 svar

A
Anonymous
November 16, 2015

I think I need a little more information to help here.

How long has the test been running.  Are you declaring a winner manually or automatically? Can you create a screen shot?

A
Anonymous
November 16, 2015

the test has been running for about 3 weeks, declared a winner manually

(impossible to upload jpegs here for some reason)

A
Anonymous
November 16, 2015

And did the champion email go out to the rest of the audience?

Juan_de_Dios_Ng
Juan_de_Dios_NgSvar
Level 3
November 16, 2015

Hi Idan
Make sure your Declare date is correct, Marketo continue to send test until date/time is reached.
(This may sound obvious but I made that mistake first time tried)

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