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A
Anonymous
March 12, 2018
Question

Tree Not Rendering Programs

  • March 12, 2018
  • 1 reply
  • 3582 views

Hi All,

I was wondering if anyone has experienced a similar issue and if so how it was resolved. It has happened a few times now where our tree doesn't render the contents of programs. On some occasions, a hard refresh of the tree via support worked although this time it doesn't.

Please see attached a screen of the problem. You will notice that the + is missing on the programs.

Appreciate your assistance/advice

Matt

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1 reply

Grégoire_Miche2
Grégoire_Miche2
Level 10
March 12, 2018

Hi Matthew,

What browser are you using? I observe a lot of difficulties with the most recent versions of FF.

Also, a good old deletion of the cache sometimes is the only thing that works.

-Greg

A
Anonymous
March 12, 2018

Hi Greg,

Thanks for your suggestion that did resolve some of the programs there are still a couple that isn't displaying correctly.

Also, this is only occurring when programs are created via the API when done via the UI this the tree does not produce the error. 

Grégoire_Miche2
Grégoire_Miche2
Level 10
March 12, 2018

If this can be linked to programs created though API, that looks like a real bug, then.

-Greg

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