Tracking email forwards without using "Forward to a Friend"? | Community
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Weisi_Kang
Level 2
August 4, 2014
Question

Tracking email forwards without using "Forward to a Friend"?

  • August 4, 2014
  • 2 replies
  • 1468 views
Hi,

Is there a way to track who forwards an email without using the "Forward to a Friend" feature (ie is there a workaround to this)? We've found that this link isn't getting clicked a lot, perhaps because recipients are using the "forward" button their email application. 

Thanks!
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2 replies

Justin_Cooperm2
Justin_Cooperm2
Level 10
August 4, 2014
No, it is not possible to correctly track the message if the recipient forwards a message using their email client. If any clicks occur, it would be as if the original recipient of the message was the one taking the action.

Justin
    Sara_Habecker
    Sara_Habecker
    Level 2
    September 4, 2015

    I don't think it's possible, but it's an open idea:

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