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A
Anonymous
January 7, 2013
Question

Tracking Campaign Results

  • January 7, 2013
  • 2 replies
  • 902 views
Hi there... I recently sent our a couple email campaigns and would like to pull in high-level activity - opens, clicked, etc, but when I click on the smart campaign and 'email' there is no data.

Can someone please advise the best way to generate these numbers, maybe by exporting to an Excel?

Thank you
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2 replies

A
Anonymous
January 7, 2013
If the campaign has run, there should be data in the email tab.   I would suggest calling support.  In the meantime, you can use the email performance report in Analytics to see the data.  You can filter the report by the specific emails and be sure to check the timeframe that is set for the report as well.
A
Anonymous
January 7, 2013
Be sure that you are looking at the Email tab on the smart campaign that you used to actually send the emails and not a smart campaign that changes the progression status to "opened" or "clicked" for example.
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