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September 6, 2013
Question

Tracking a link in an email blast

  • September 6, 2013
  • 14 replies
  • 2217 views

HI ... Would like to be able to see names of people who click/download a specific pdf in our email blast.

In my progression smart campaign, I created a new folder: 'Opened' 
smartlist - trigger filter: clicks link in email - email name then added a constraint

Link is - name of file


Can someone please provide instruction on how to set up this smart campaign from beginning to end so that I see all names of people who click?

Thank you 

 

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14 replies

October 7, 2013
October 7, 2013
Hm, well you've setup everything correctly so not sure why the results only reflect 'Clicked' not the specific links. Have you reached out to Marketo support about this?
October 7, 2013
thanks!

support@marketo.com?? 
October 7, 2013
Yes that's correct! Hopefully then can troubleshoot the issue for you.