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A
Anonymous
October 15, 2014
Question

Track the Download to Calendar click?

  • October 15, 2014
  • 3 replies
  • 1206 views
I can't find an answer to this, but I want to track the click if a lead clicks the Download To Calendar link.  How would I do that?  

I've included a campaign with a trigger:  Clicks link in Email / link contains .ics.

It's not tracking the click.  Any idea on how to do this?
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3 replies

A
Anonymous
October 15, 2014
Hey Sandy, 

I believe in theory that method should work. Can you post a screenshot of the smart list?
A
Anonymous
October 15, 2014
I removed the name of the actual email:

 
A
Anonymous
October 16, 2014
Hey Sandy, assuming you're selecting the correct email in the first field, that should work just fine. 

Only exception I can think of is if your calendar link is inside a plain text token. 

In this scenario I believe the links are NOT tracked. Only links in rich text tokens are tracked. 

Haven't tested this myself but if you are using tokens for this link that's the first place I'd look. 
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