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A
Anonymous
February 10, 2015
Question

Track clicks in a forwarded email

  • February 10, 2015
  • 3 replies
  • 1660 views

I'm trying an experiment for forwarded emails.  If someone forwards an email to a colleague, who then clicks on the CTA in the email, what's the best way to track the click to the clicker and not the original recipient?

Do you use a 'Forward to a Friend' type link in the email (and if so, how?), or some other type of tracking?

Thanks!

Andrew

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3 replies

Josh_Hill13
Josh_Hill13
Level 10
February 10, 2015
I don't think you can entirely track the clicks on those.

You could do a smart list to look for people who received a forward and if they clicked in the same email.
Justin_Cooperm2
Justin_Cooperm2
Level 10
February 10, 2015
Yes, you would use our forward to a friend functionality in the email. If they click "Forward" in their email client, however, it won't work. It is techincally impossible.
A
Anonymous
February 12, 2015
Thanks for your helpful responses, Josh and Justin.  I'll check both options out and see what we can do!
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