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5 replies
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Anonymous
April 11, 2014
As I understand it:
Program and Campaign-level My Tokens: Never work Lead and System tokens: Work when sent through the MSI plugin, but not when sent from GMail or Outlook
Do you mean tokens in the email? Or tokens in a program which uses MSI as the way to send the emails etc? Or tokens in the email for "Send Marketo Email"? Can you be more specific?
Since the emails are "housed" in Marketo and referred to in the emails, if they are on the template they will definitely work. I have used them numerous times as signature lines for my reps, From/Reply to email fields etc.
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Anonymous
April 14, 2014
Hi Jason,
I'm referring to tokens in templates that are then published to SFDC and within the "Send Marketo Email" feature. I've tried using tokens for hyperlinks but the hyper links did not pull through. I wasnt sure if I was doing something incorrectly or if its just not supported. Thanks.
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Anonymous
April 14, 2014
Are you using My Tokens or a system token in the hyperlink? The former does not work in MSI.
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Anonymous
March 9, 2015
I'm sending emails from the Outlook plugin and I'm noticing that none of the tokens are working.