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Anonymous
April 22, 2015
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Tokens in an Email

  • April 22, 2015
  • 2 replies
  • 1616 views
Hi Community, 

I have program folder for "content downloads" and our goal is to send sales an email everytime someone downloads content from our website.  So far everything is working except for the token aspect because our alert emails keep saying the same content piece.  I did look in the my tokens at the folder level and there is nothing there, could this be what is wrong? 

For the smart list I have:
  • Fills out form (form name)
  • visted webpage (link here)
  • email is not empty.
For the flow I have:
  • Interesting Moment- type=web, description= Downloaded White Paper: {{Campaign.Name}}
  • Send alert- email & email address
Thanks :) 
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Best answer by Robert_Solis1
Hi Kristen,

I think you're using the wrong syntax for the token.  Here's the article that provides the trigger tokens.

https://community.marketo.com/MarketoArticle?id=kA050000000KywJCAS

I think the token you want to use is {{trigger.Name}} as that would provide the name of the Form being filled out.

2 replies

Robert_Solis1
Robert_Solis1Accepted solution
Level 3
April 22, 2015
Hi Kristen,

I think you're using the wrong syntax for the token.  Here's the article that provides the trigger tokens.

https://community.marketo.com/MarketoArticle?id=kA050000000KywJCAS

I think the token you want to use is {{trigger.Name}} as that would provide the name of the Form being filled out.
A
Anonymous
April 22, 2015
Thanks Robert, you are awesome! 
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