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Kanako_Tone2
Kanako_Tone2
Level 2
November 28, 2018
Question

Tokenized URL with default text

  • November 28, 2018
  • 1 reply
  • 1851 views

We have a custom URL field and when an email has a copy with this URL token, I'd like to show

- the URL as hyper link if the field has a value

- some text without hyperlink if the field does not have a value

Here, I created a test email below and sent a sample email to a lead whose URL field is blank.

And here's the sample email that came through. "Schedule a call" looks like a link, but it looks clickable. I'd actually like to have the text line "Let me know..." showing without the hyperlink feature. Is it ever possible?

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1 reply

Grace_Brebner3
Grace_Brebner3
Level 10
November 28, 2018

Hey Kanako,

The logic you're trying to create is effectively:

  • If field is not empty, display: <a href="{{lead.your field here}}">text</a>
  • If field is empty, display: text

I.e., it's the removal of the <a> tag that you're trying to achieve, not the removal of the href value. Your current method isn't working because the logic is instead:

  • If field is not empty, display: <a href="{{lead.your field here}}">text</a>
  • If field is empty, display: <a href="">text</a>

What you want to use to achieve this is a velocity script token - there's lots of resources on community + the wider web that should help you with this.

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