Token Returns Value of "1"

Forum|Forum|12 years ago
February 21, 2013
5 replies
1930 views

I have a landing page with a form that I am using to collect registrations for a 2 day training seminar with an optional third day to work one-on-one with a specialist. To register for the optional day, I created a custom field in my Marketo instance. I then created an email to send to my training coordinator that includes tokens to list the registration details. (She doesn't have access to Marketo).

In my form, I made the custom field a selection input and specified my selection list. The information is being collected in Marketo just as it should. However in my email notification to the coordinator, the value the token returns is "1". Does anyone know what might be causing this and how I can resolve?

Any suggestions are welcome.
Thanks

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Best answer by

Kathi,

Hello again! I just updated your support case but I thought I'd chime in here as well! You most likely have the field type set to Boolean (true/false) so when you enter in ANY value into the field, the system just sees that as a "true" for the presence of a value.

If you were to change that field type to Integer, it would then pass on the actual values the user/lead selected on to the field correctly.

Hope this helps and have a great evening!

Jesse

A

Anonymous

Is the default for the token set to display "1"?

Josh_Hill13

Level 10

Is this a True False field? If so, it will return "1" in an email instead of "True"

A

Anonymous

Accepted solution

Kathi,

Hello again! I just updated your support case but I thought I'd chime in here as well! You most likely have the field type set to Boolean (true/false) so when you enter in ANY value into the field, the system just sees that as a "true" for the presence of a value.

If you were to change that field type to Integer, it would then pass on the actual values the user/lead selected on to the field correctly.

Hope this helps and have a great evening!

Jesse

Kathi_GoscheAuthor

Level 4

Jesse,

That was it. I changed it and it works just like it should now. Thanks for the Boolean explanation and providing the fix.

Thanks to everyone for their suggestions. I really appreciate it.

-Kathi

S

Steph_Anderson

Level 4

I had this problem with two questions. I changed both of the fields to integers and one was fixed and the other was not.

The question I'm having issue with should have either a yes or no response. Thoughts on a fix? Should yes/no be something other than integer?

Thanks!

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