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May 15, 2013
Question

Token for WebEx unique URL

  • May 15, 2013
  • 2 replies
  • 843 views
I am setting up webinars in WebEx and requiring all to register and have selected the box registration ID required in WebEx.  I then create my campaign/program in Marketo and go through the process of setting up event partner.  When it comes to the confirmation email, I am trying to use the token {{member.webinar url}} so that after one registers they will receive an email with their unique url.  

What happens is the email does not respond properly with the token thus not providing the unique url.

In the confirmation email I will create the verbiage:

    Access URL - embed the {{member.webinar url}} as a link

When the confirmation email is received the unique url link is not there.

Any help one can give on getting registrants their unique url in WebEx would be appreciated.

Thanks,

Tanya


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2 replies

May 16, 2013
Tanya,

Have your users told you the link wasn't there? Keep in mind that the link will not show up in testing at all (since it's a test, there is no webinar individual URL) and once you deploy, if correctly set up, you will see that URL populate. If you are still having trouble, I would check your Webinar Connector settings then call Support if it is still not working.
September 11, 2013
Do I have to create that token first under "My Tokens"?