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Grégoire_Miche2
Level 10
February 4, 2016
Question

The new Lead Database Dashboard would be nice if it was not empty

  • February 4, 2016
  • 3 replies
  • 2380 views

Dear all,

The Winter'16 version was released last night on EMEA instances. With it comes the new Lead Database Dashboard. The only issue is that is comes empty on all instances I have looked into (5 different instances so far):

And also, it lacks a "refresh" button. Does that mean it will automatically refresh each time it is seen ?

-Greg

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3 replies

Dory_Viscoglio
Level 10
February 4, 2016

Maybe the launch isn't completed yet? I have to assume that Marketo did a good amount of testing and planning on this one because it was just empty/wasted space before.

February 4, 2016

Hello Grégoire,

we too are really excited about this feature! The reason it looks empty right now is due to cache. This will resolve itself by tomorrow for you, however if you can't wait to see the results, please reach out to support who can force the cache update from the back end for you.

Apologies for the inconvenience and I really hope you enjoy the new feature!

Grégoire_Miche2
Level 10
February 4, 2016

Hi Louiza,

I'll keep you posted in the morning.

-Greg

February 4, 2016

Please do!

February 9, 2016

Definitely agree on the need to add a refresh.

We were working on purging some of our lead database today and cannot get it to update... going on 5 hours now.  There does not seem to be any controls to force an update.

February 9, 2016

In between refresh cycles (daily) you can always leverage the Lead Performance Report - Marketo Docs - Product Docs to get some more granular information.

A refresh button could be a nice idea to upvote though!

Grégoire_Miche2
Level 10
February 9, 2016

Hi again Louiza,

Here is the button:

-Greg