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Joe_Reitz
Joe_Reitz
Level 8
October 29, 2015
Question

"The Fold" in emails

  • October 29, 2015
  • 1 reply
  • 1428 views

Opinion question for the masses... How do you feel about designing emails for the fold? Have you found keeping the CTA above the fold significantly increased open rates, or do you get better performance from hero images? I'm just curious to know what everyone's experiences have been regarding opens/clicks/conversions.

And I know, I know... Do an A/B Test. That'll likely happen, but I'm curious what other marketers think, too!

Here are a couple new email templates I've been working on this week:

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1 reply

A
Anonymous
November 5, 2015

Joe,

I don't think the fold would have any impact on open rates.  For desktops, people are likely viewing in a preview pane--if they have images turned on, you'll record an open whether or not they scroll.  And even then, the fold is different for horizontal and vertical split on the preview.

Subject line and copy is even more important on a smartphone. Chances are they're making a decision to open based on something that looks like this:


STANLEY Security                       4:49PM

Introducing Stanley Insights
Based on over 30+ years securing retail

facilities, we are utilizing customized data,

And on a smartphone--which accounts for 50% or more of email traffic depending on which research outfit you believe--the fold is irrelevant as people are already in the habit of scrolling.

I think what you're really interested in is the click-to-open rate at a minimum, and more importantly, how many actually complete the form and sign up.

I don't know that I'd spend a lot of time worrying about the fold in an email--just my $0.02

    Joe_Reitz
    Joe_ReitzAuthor
    Level 8
    November 6, 2015

    Thanks for the sanity check, Steve! This is more or less the exact message I'm trying to evangelize to my team.

    If it doesn't look cool, you're probably doing it wrong.
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