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A
Anonymous
January 23, 2017
Question

Thank You Email Issues - Time and Amount

  • January 23, 2017
  • 1 reply
  • 2231 views

Hi,

So I have a thank you email triggered from a Form. For some reason I am having the following issue

-- The email sends twice to every submission. Why would it send two thank you's (identical emails)?

Any info would be appreciated.

Thanks!

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1 reply

SanfordWhiteman
SanfordWhiteman
Level 10
January 23, 2017

Please show a screenshot of the Smart Campaign. Sounds like you may have duplicate triggers that apply to the same event.

If you could edit this question to only include #1, and open new threads on the other topics, that'd be a lot better for future Community searches.

A
Anonymous
January 24, 2017

Thanks for the input Sanford, I have edited the post and made the change you suggested. Here is a screenshot. Any help you could provide and explanation so I understand what is wrong would be excellent. Thanks!

SanfordWhiteman
SanfordWhiteman
Level 10
January 24, 2017

I'd like to see the Smart List tab, thanks.

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