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Level 4
October 25, 2019
Question

Temporary API increase

  • October 25, 2019
  • 1 reply
  • 1657 views

We are implementing a new scoring structure and and doing some other house cleaning that will likely max out our API. I seem to remember requesting a temporary increase in API from Salesforce and Marketo a few years back, but can't find the info on it. 

Has anyone done this recently? Is this still a possibility? If so, any tips? Thanks!

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1 reply

Natalie_Kremer
Level 4
October 25, 2019

We were hitting our API limit during a particularly busy campaign season. We were able to get our API limit temporarily increased by opening a support ticket. If you need a more permanent solution, you can reach out to your Account Manager. 

Here's a post with more details: https://nation.marketo.com/community/product_and_support/blog/2019/03/23/api-limits-vs-bulk-extract-limits