Template Sharing and Branding Themes - New Email Designer Customer Office Hours - February 11, 2026

This New Email Designer Customer Office Hours session focused on addressing customer questions and feedback regarding the new Email Designer, with heavy emphasis on migration readiness, feature gaps vs. the old editor, Outlook compatibility issues, and brand/theme constraints. Customers expressed both interest in the new experience and concern about losing advanced capabilities. The product team reinforced that adoption will remain voluntary, with a strong commitment to closing critical gaps before broader migration.

AI-Generated Timestamps

• Introduction & Office Hours Purpose 0:08
• Template Sharing & Brand Themes Across Workspaces 1:16
• Outlook Compatibility Issues (Buttons & Background Images) 26:59
• Brand Themes vs. Background Images Limitations 28:11
• Migration Strategy & Custom Coding Gaps 28:47
• Editor UI Feedback & Navigation (Columns Placement) 29:52