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Lindsay_Zanga
Lindsay_Zanga
Level 2
September 6, 2013
Question

template not updating

  • September 6, 2013
  • 2 replies
  • 1143 views
I updated my newsletter template in the HTML section with a new company address.  However when I refresh this months newsletter the same template still shows our old address.  I can't remove this template and then add it again because it is a cloned object.  Does anyone know how to fix this? Is it not updating because it was a historic clone?

Thanks,
Lindsay
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2 replies

A
Anonymous
September 6, 2013
Hi Lindsay. I had the same problem too this week :) I fixed the current email I was working on since I couldn't change the template by going into the HTML of the email and then adding the address in. Hope this helps!
A
Anonymous
September 6, 2013
did you approve the newsletter? When you make a change to a template, you need to approve the newsletter in order to see the update. Try that.

Thanks,
JayF
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